Reverse Logistics Steps Forward and Transforms
An eGuide to creating a data-driven, integrated post-sales support that pays off in fewer returns, higher revenues and happier customers.
Reverse logistics is ready for its close-up. Traditionally undervalued post-sale activities such as returns, repairs and recycling are joining the forward supply chain in a streamlined new end-to-end service model. The result: improved customer experience and revenue upside equaling up to five percent of sales.
Worth it? Worth it!
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