Come See What's Behind the Curtain
iQor has spent three decades building something real. At CCW, we're opening up — showing the data, the AI, and the people behind the outcomes. Booth #433.
Our booth is open to all. Reserve your spot at our other events for deeper conversations and added perks.
An evening with iQor leaders and a small group of senior CX innovators. No agenda. No pitch. Just the kind of conversations that don't happen in a conference room.
Booth, Innovation Theater, and book signings are open to everyone.
Lunch is on us. Bring your challenges. We're sitting down with CX leaders and iQor clients to talk through the revenue hurdles that don't have easy answers.
All other booth activities require no registration.
iQor is a trusted partner in customer experience solutions for global brands. With 45,000 employees across 10 countries, iQor combines three decades of expertise with AI-driven innovation to optimize performance across the entire customer lifecycle. Powered by data intelligence and a people-first culture, iQor transforms customer interactions into measurable growth.
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Great Place to Work® · US, Colombia, India, Philippines
BPO of the Year Finalist
At CCW, iQor is naming five persistent myths in the industry and showing what's actually behind them.
Most CX programs run on 2 to 5% of actual interactions. Leadership makes decisions from a fraction of data and calls it insight.
iQor analyzes 100% of interactions across every call, every channel, every outcome. Nothing left to inference.
Building tools without operating them is guesswork. CX technology built in a lab behaves differently than CX technology built in a contact center.
iQor built infinityAiQ to run its own operations first. By the time it reaches a client, it has already been proven at scale.
Unproven technology often gets validated on client operations. The client absorbs the risk and the learning curve.
iQor proves everything internally first. By the time technology reaches a client operation, the outcomes are already documented.
AI containment looks compelling in demos. Production deployments tell a different story — most struggle to scale past the pilot.
AI paired with trained people, from hire through performance, is the architecture that actually holds up at scale in CX.
Almost every BPO claims a people-first culture. Very few can put a number on what that commitment actually costs — or what it earns.
In 2025, iQor Qares granted $299K directly to employees in need, supporting 1,051 people. That is what the commitment looks like with evidence behind it.
EVP & Chief Business Officer, iQor
Natalie is at Booth #433 all four days for book signings, and takes the main stage Thursday, June 25 at 3:50 PM for her keynote address.
iQor is present every day. Red items are the two reservation events.
A live case study on what a true CX partnership delivers, featuring iQor clients AHS and National Grid.
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Connect at the booth any day, or secure a spot at the Revenue Roundtable or cocktail reception.
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